Jake is a Human Systems Designer based in San Francisco, committed to helping people by identifying problems and the systems and policies that produce them, and providing solutions that can be objects, systems, and services.
Designing for NYC Delivery Workers
A series of design solutions and interventions, based on interviews, research, and partnerships to benefit food delivery workers in New York.
Prototype electric delivery bicycle in Times Square.
IKEA x Maker
As Square grew from 200 to 1200 employees, I trained new sales reps on Square’s products, hardware, and partnerships, established sales lead generation partnerships and curated, sourced, and negotiated pricing with OEMs for POS hardware and packaging.
Business-in-a-box was an all-in-one hardware kit for businesses. Kits included iPads, iPad stands, receipt printers, cash drawers, barcode scanners, and Square card readers.
Business-in-aBox installed at Huckleberry Bicycle shop in San Francisco.
Training early Square sales reps on how to best curate packages of hardware for their clients.
An exploration in materials for the 2017 RISD Masters in Industrial Design biennial show. The show required making an object with supplied gold construction papers and pink electrical tape.
Asking, how can I make paper behave like a textile, I taught to score the paper with patterns both ornamental, and that would provide flexibility.